Not Responding.

  tullie 20:37 12 Jun 2010
Locked

Ihavent got details yet,my neighbour has windows Vista,2gigs ram.When he clicks on any icon on the desktop he gets a not respoding message.I have told him to do a full virus scan and a malwarebytes scan(if he can get them to run)Any other ideas please?

  woodchip 20:40 12 Jun 2010

Try running System Restore to a older date when it worked. But if there is a Virus it may be in the restore image

  rawprawn 20:59 12 Jun 2010

Also do your scans in safe mode.

  birdface 21:34 12 Jun 2010

Just the one icon or all of the icons.

  birdface 21:34 12 Jun 2010

Oops Any just noticed.

  northumbria61 21:54 12 Jun 2010

Can you not try right click and choose "run as administrator" or "compatibilty mode" ?

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