Not receiving attachments

  Graham. 16:41 25 Mar 2008
Locked

For the past few days I have not been receiving attachments. If I ask for a picture to be inserted in the message instead, I just get the red X.

I have to ask for the attachment to be re-sent, and pick it up from the server.

I'm sure I selected somewhere to leave a copy on the server anyway?

Tried on the Laptop, I get the paper clip, but the options are greyed out.

I have posted on the Sky Forum click here but no response so far.

XP, Outlook Express, Sky.

  Fruit Bat /\0/\ 16:59 25 Mar 2008

OE -tools -options -security tab - untick do not allow attachments...

  Graham. 17:03 25 Mar 2008

It's not ticked, thanks.

  johnnyrocker 17:13 25 Mar 2008

maybe the sender has it ticked, the way to test this is click on forward and see if it appears, if so it is the senders end


johnny.

  Graham. 17:33 25 Mar 2008

Thanks, further details are emerging: if I click on File, Save Attachments... all is OK.

The paperclip is missing.

  johnnyrocker 18:58 25 Mar 2008

then it is the senders settings, can you click on forward and paper clip appears?


johnny

  Graham. 19:25 25 Mar 2008

If I forward the mail to another address of mine, the paperclip does not appear but I can see the attachment in File, Save attachments...

  johnnyrocker 19:51 25 Mar 2008

just try clicking on forward without sending it any where what happens then?


johnny.

  Graham. 19:54 25 Mar 2008

I can see the attachment in Attach:

  johnnyrocker 23:01 25 Mar 2008

are you both using the same mail client?



johnny

  Graham. 23:10 25 Mar 2008

Yes, Outlook Express. How do I repair/re-install OE?

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