not reading cds/cd roms in drive

  maccster 19:45 24 Apr 2004
Locked

when a music cd is placed in the drive nothing happens. dvds work. tried everything i can think of. system is a toshiba a10-s403d laptop. drive is not showing up either.help please.

  Diodorus Siculus 19:47 24 Apr 2004

What about data CDs? Do they work or is the problem with all CDs?

If only music, then it is likely a software problem.

  maccster 19:50 24 Apr 2004

any cd is not being read. all dvds are.

  Diodorus Siculus 19:54 24 Apr 2004

Sounds like the CD laser is dirty / damaged. Did you try a CD lens cleaner?

  maccster 22:01 24 Apr 2004

it seems more than just a dirty lens to me because dvds play in the drive. i tried system restore in xp but that seems to be having problems aswell. any more ideas any one?

  woodchip 22:06 24 Apr 2004

Where is it not showing up is it in Device Manager, I would be inclined to try a new CD ribbon cable

  maccster 22:14 24 Apr 2004

dont know what you mean a new ribbon cable?

  Diodorus Siculus 23:28 24 Apr 2004

The DVD lens is different to the CD lens - hence one can work when the other has failed.

As it is a laptop, the cable is not to blame this time.

  woodchip 23:39 24 Apr 2004

Sorry did not see laptop, as Diodorus Siculus says above

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