not printing

  birddog 17:03 29 Jun 2009
Locked

my printer a canon i550 as suddenly stopped printing it spools the print jobs in a queue but wont print, the troubleshooter says tick 'enable bidirectional support'in properties, I do but it unticks when a 'apply' and 'ok' it. can you help?
regards,
b'dog

  jack 19:49 29 Jun 2009

Uninstall software and drivers.
Reboot.
Come off line,
Disable Anti Virus
Reinstall software and drivers.
Then come back if no joy.

  birddog 14:34 30 Jun 2009

I have done as Jack advised, I now have the printer showing as default BUT it says offline even though it isn't, I have item ready to print but it wont print them. I was advised to go into printer properties and tick 'bidirectional support', I do this click apply and ok but when I check again it has unticked itself. can you help?
regards,
b'dog

  jack 19:45 30 Jun 2009

click here

happy reading?

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Xiaomi Mi Mix 2 review

Halloween Photoshop & Illustrator tutorials: 20 step-by-step guides to creating spook-tacular…

iPhone X news: Release date, price, new features & specs

Comment créer, modifier et réinitialiser un compte Apple ?