on my laptop i have an excellent signal connected to my linksys router - all shows connected fine but wont connect to the internet.....was working ok yesterday and i have no idea what i have done......
the internet connection is fine from my desktop computer
Thanks Taff had tried that but no joy.......they were only set up by a tekkie yesterday........and were working fine......it was after they were switched off overnight that they wouldnt work the next day.
as the desktop connected by cable) is working fine and as both my laptops have strong signal but can not connect i am thinking it is something to do with the encryption that was put on......it is as if the router and the lap tops dont recognise each other - but i don't know how to proceed
Have you actually "Connected" to the wireless network? In other words, have you run the wireless adapter's software, scanned for "Available Wireless Networks", found and highlighted the one that matches your router's SSID (network name) and selected the option to "Connect" to it? Once "connected", the wireless adapter should get its IP address by DHCP from the router and you should have network and internet access.
There is a difference between the Wireless Network Adapter and Router communicating with a good signal and "Connecting" (as in "logging in") to your Wireless network.
I suspect that your 'tekkie' may have had the wireless network running, but that it wasn't saved in a 'profile', so that the settings were retained for connecting automatically in future.
For mgmcc's last suggestion, run "ipconfig /all" and see what it lists.
Have you also checked that, when this technician configured your network and came to allow access in your client firewall, he actually created a rule rather than simply clicking "okay"? Have a look at your network rules.