not able to access hotmail

  2020 15:15 17 Sep 2011

I cannot access my hotmail account. i have changed my password but still am locked out I think this might be related to a problem i had with my yahoo account,it seemed to accessed a a nasty email has been sent to everyone on my contact list. i followed instructions and changed my password and i have got access to it ok, but nothing at hotmail, i find it very difficult to get anywhere with the array of questions but the soloutions dont solve my problem. i would welcome any help; Thanks mary

  Nontek 19:05 17 Sep 2011

It is just about impossible to contact Hotmail - I don't know if this would work, but I suggest that you create a new Hotmail account and then see if you can access your mail, in the normal way, from within the new account.

But this is just a guess!

  2020 15:59 18 Sep 2011

Hi Nontek thanks for the reply. Il give that a try. cheers mary

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