Many thanks Powerless for your help with this - just another instance of how colleagues are prepared to help each other
One other question please I have downloaded and installed the WMI update but when I check with Liveupdate on Norton it still says that WMI is available - can I prevent this from coming up each time now?
The WMI update caused this problem for me on at least twenty machines. The only way I could fix it was to go through the motions again. It doesn't seem happy unless you download it as a single item. Did you get a message part way through to run LiveUpdate again? It's possible that you don't in fact have it yet.
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