norton has found an infected file and has stated that it is unable to repair it and that access was denied after a full scan using norton2003 fully updated norton still says computer is still infectedI`ve still got a virus alert screen on my computer which will not go away
Clear all your restore points.
Reboot in safemode and run NAV. Then choose to repair / quarantine / delete the file.
See: click here
NAV - Norton Anti Virus
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