When I apply the latest LiveUpdate (Symantec Security Software Update; Symantec Common Client 687.2 Kb) and restart my computer, I cannot access my emails through Outlook Express. I can still access the internet via Internet Explorer. I have to run System Restore in order to be able to use OE. Anyone else have this problem? Running Windows XP Home, SP2 and Norton Internet Security 2005.
Same problem.I am in communication with someone helpful on email at Symantec tech support,will let you know what final solution is,though last time the same thing happenend I could only cure it by uninstalling then reinstalling NIS.
Yep confirming that this does work-see Lettervanmans link to Symantec site about restoring default firewall and trojoan bla bla.But do Manual reset or it wont work. Works ok again now. Looks like I need to email Symantec tech support now to tell THEM how to fix the problem as they clearly don know,or at least the nice foreign sounding lady Ive spoken to doesnt know. Pretty poor show really isnt it....
Thank you all. I tried the "click here"s, but couldn't manage the final link to the Norton file download. However, a Symantec techie got in touch and suggested deleting the contents of the LiveUpdate download folder, and then re-running LiveUpdate ('guessing' that there were files a corrupted in the download folder). Guess what? It worked!!
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