norton systemworks upgrade problems

  HasBeen 07:20 22 Mar 2005

I have Norton systemworks 2002 on Windows XP home edition. I bought the 2005 upgrade cd today and installed as directed, having uninstalled 2002 via control panel. I had a message on reboot to say another instance of configuration wizard running. When I start systemworks I get a screen saying "press next to continue" but when I hit the button, nothing happens. I have uninstalled/ installed twice with no change. Also I find that I have no Windows Help or Search facilities.
Any ideas? Thanks.

  Diodorus Siculus 07:28 22 Mar 2005

Have a look at the norton site for the removal tool for both 2002 and 2005 versions and run it.

Then try the install again.

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