i bought my pc about 3 months ago and it came with the usual software. I was pleased to see that it came with a 'free full version' of the norton anti-virus program. But now when ever i try to run live update it takes me direct to the symantec web-site and tells me that my subscription has expired, offering me the option to purchase a private or a company version. i then cancelled it and went ahead with trying live update and it refused saying my subscription has expired, and even on my norton main page is says: "subscription expired on ...."! Does any one know if this means i never got a free full version of norton or i just havnt done something in order to recieve the full program or anything else? Thanks for any suggestions. Lewis
Don't tell me about Norton !!!! And don't bother with their Help site either, as someone said recently its like a chocolate radiator.
I had trouble with my subscription and spent hours trying to sort it out but they do have a telphone contact number in Dublin, not a Premium number which I refuse to use, and although the chap I spoke to went all vague on me they did sort it out as my subscription came up in the dialogue box as a correct date about two weeks later. And for good measure they started the date later than it was due. So go for the telphone I suggest.