norton security won't open

  susie t 12:31 26 Jul 2013
Locked

Hi all, Bought a laptop windows 8 and my norton won't open for me to do a scan can anyone help

  onthelimit1 14:42 26 Jul 2013

Was Norton pre-installed or have you put it on yourself? If the latter, has it been used on another computer? How many licences was it sold with?

As you see, need a bit more info.

  susie t 08:48 27 Jul 2013

Hi,

I bought it off norton them selves only 1 computer as far as i know.I did have a problem my laptop crashed had to have it checked when i got it back i could'nt find norton so i contacted norton and they took over my computer and sorted it.it was fine for a while then i could'nt open it.

  alanrwood 09:51 27 Jul 2013

Maybe the quickest solution is to contact Norton again.

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