Norton security subscription renewal ?

  bobatnorthway 10:12 08 Sep 2006
Locked

A friend bought a new lap top together with Norton package in April this year, she is now being asked to renew subscription by the 15/9/06 as her licence expires, PC World wont help & suggests she telephones Nortons premium rate help line, any ideas please?

  Gongoozler 10:30 08 Sep 2006

Pre-installed Norton is often only valid for a short period, and that is probably measured from the date of installation rather than the date of purchase. My advice is to uninstall Norton and install Avast antivirus (free) click here or AVG antivirus (also free) click here, and ZoneAlarm firewall (free) click here

  Koochy 10:33 08 Sep 2006

bookmarked

Thanks
K

  bobatnorthway 10:42 08 Sep 2006

I appreciate what you say, however this was not pre-installed, she bought the disc on offer at the time of buying the PC and I installed the programme for her, When ever i go into Norton it goes into a loop of paying renewal subsription.

  Gongoozler 10:49 08 Sep 2006

Try the Symantec Subscription Troubleshooter here to see if it helps click here

  terryf 11:12 08 Sep 2006

Chuck it away anyway and use freebies

  sunny staines 14:03 08 Sep 2006

norton 2007 is due next month & to clear 2006 versions norton are throwing in 24 month updates instead of 12.

  Cant.think.of.a.username 14:21 08 Sep 2006

Bin Norton. Had it for 12 months got 2 virus'. Now use all the free stuff and have been for 5 months. Find them great ( AVG free, ewido, sybot, ad adware )

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