Norton password problems

  Allin 12:48 24 Apr 2003

A freind has Norton AV installed on a 4 month old system running XP Home.Apparently when he tried to access it ,it stated that as he is not the administrator he had no access.It then asked for a password.He has never entered a password.I have suggested the route I use in Win 98 ,by deleting the .PWL files and rebooting but he is having trouble finding them.Is there a different method in XP ?

  recap 15:47 24 Apr 2003

When asked for a password Allin, either click OK or cancel leaving the password box empty.

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