Norton I/S 2009 not allowing key

  kalstras 12:00 05 Jul 2009

I am installing Norton I/S 2009 and after uninstalling Norton 360, it gets to the Pass Key entry screen and then after carefully (wife double checked) inserting the key code, it does nothing, the red "X" should change to a green "Tic" but does not.

Any Ideas?

Packard Bell Laptop / WinVista 32bit

Many thanks

  birdface 13:08 05 Jul 2009

Maybe remove Norton completely using there removal tool.Run C Cleaner then reinstall.

click here

  sunnystaines 13:22 05 Jul 2009

try the norton free live chat support they should be able to help.

  kalstras 18:51 05 Jul 2009

lol looked at the password/key info closely and under the barcode there is another version of the same key, yet this key had a different version with a "K" in place of one an "X" so I tried that and it worked, Norton has one more strike on my list of hates lol

thanks for all of your help!

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

WPA2 hack: How secure is your Wi-Fi?

HP’s new Surface Pro rival is designed specifically for Adobe-using designers and artists

Best kids apps for iPhone & iPad

Que faire si son iPhone ou iPad est tombé dans de l'eau ?