Norton Internet Security and Windows

  Madkwak 15:00 12 Jan 2011
Locked

Just installed Norton Internet Security and now Windows refuses to boot.
Everything was fine until the instal now all I get is a black screen.
Running Vista on a packard Bell and no it didnt come with a restore disk or windows disk.

Any Ideas? thanks in advance

  KremmenUK 15:04 12 Jan 2011

I would post over on the Norton Community Forum. Lots of knowledgeable people there.

In the meantime, have you tried Safe mode ?

  muddypaws 15:15 12 Jan 2011

And from past experience it will probably prevent Windows restore from working whilst enabled, but that was earlier versions.
I got rid of it. ( Sorry to be a downer).

  bjh 15:34 12 Jan 2011

The Norton install doesn't normally ask for a reboot (on Win 7 at least). What was the course of events that made you reboot, exactly, and had Norton auto-updated in the intervening time?

  HondaMan 15:40 12 Jan 2011

No your not a downer. I won't have Norton anywhere near my machines and most my friends feel the same!

  rawprawn 15:41 12 Jan 2011

Can you get into Safe Mode, and do a System Restore then start again installing Norton.
I personally don't like Norton but it is rated as one of the best.

  rawprawn 15:42 12 Jan 2011

If that fails try booting from your Windows Disk.
What OS are you?

  rawprawn 15:43 12 Jan 2011

Also which Norton, you may need a removal tool for it.

  onthelimit 17:11 12 Jan 2011

He did say in his post that he doesn't have a disc and that he uses Vista.

  rawprawn 17:17 12 Jan 2011

sorry, must pay more attention in class.
It was always on my reports!

  rdave13 17:22 12 Jan 2011

Try this for a repair; click here
you'll need to burn the iso file to DVD to make a bootable disc.

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