Norton internet security turned off

  jon55uk 20:40 18 Jun 2003

The internet security has turned itself off (I dont think I did it) and now it says I do not have permission to view or change settings, these are only available to the supervisor. I am the only user of the machine. Any help appreciated.

  VoG® 20:57 18 Jun 2003

You didn't mention which version of NIS or Windows so some guesswork has gone into finding this click here

  jon55uk 21:29 18 Jun 2003

running xp and NIS 2003

  VoG® 21:31 18 Jun 2003

I guessed right then! Follow the instructions in the link that I posted.

  jon55uk 21:31 18 Jun 2003

Thanks VoG much appreciated. trying it now. Thanks

  jon55uk 21:49 18 Jun 2003

cant seem to open the nisum zip file. Couldnt work out how to save to desktop so saved to my downloads could this be problem?
Im sdure this seems to be the correct diagnosis.

  Gaz 25 21:52 18 Jun 2003

Dont download the latest update, NISUM didnt work for me, only a uninstall and reinstall, also does your system not shutdown?

Same problem here.

  jon55uk 21:53 18 Jun 2003

have had some problems shutting down yes

  PSF 21:54 18 Jun 2003

I have just done this fix on my pc.
After you have downloaded the file open it with Win Zip and then extract it to your Location of Norton Internet Security. Mine is C:Program files/Norton Internet Security. Shut down your computer and then restart and it should work.

  VoG® 21:55 18 Jun 2003

I don't understand why it won't work from any location but...

Double click on the zip file, select Save.

In the dialog box that appears click on Desktop in the left hand pane. If that doesn't work, on the top toolbar click on the folder with the green arrow (tooltip "Up one level") a couple of times and you should arrive at the Desktop.

  jon55uk 21:56 18 Jun 2003

double clicking or right click and open do nothing

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