A friends system W98SE has Norton Internet Security 2002 installed.With parental controls and users defined. And uses NTL broadband.The Internet does not work , but Email does,Have tried to check the firewall settings, but Norton is locked into one of the child users and has forgotten all the passwords to get into administrator.I feel that Norton is corrupted and I have tried to uninstall. but it wont let me coz I need the Admin password.I have also deleted the Norton file from Prog Files, No change so I put it back from the bin.The only option I can see is a reformat, but am loathed to do this coz everything else on the puter is working fine.NTL also suggest uninstalling norton butI have no idea how to.HELP
You could try using click here which you would need to download usiong a different PC.
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