Norton Internet Security 2008 Toolbar problem

  achilles123 10:54 28 Jan 2008
Locked

Running NIS 2008 with no problems BUT the anti-fraud section of the Norton Toolbar permanently shows "Page Not Analyzed". This is in both IE7 and Firefox 2.0.0.11. So far Symantec have not been able to de-bug this. Anybody got any suggestions please?

  sunny staines 12:31 28 Jan 2008

open up norton does it show in need of "fix" if so hit the fix button. try liveupdates an update may not have loaded correctly if so goto norton support web site and run the web based fixit tool.

  achilles123 13:15 28 Jan 2008

Thanks Sunny S. Done all that with no result. The fixit tool did find and allegedly fixed a problem, but no change to performance

  sunny staines 13:29 28 Jan 2008

last options left are reinstall nis or go to web online live chat in the support section.

please post back any results.

  sunny staines 13:30 28 Jan 2008

forgot to mention have you rebooted since the failed fix, if not try it.

  achilles123 08:31 29 Jan 2008

Yes re-booted. Trying re-install now.

  achilles123 10:05 29 Jan 2008

Stripped NIS out completely, cleaned the registry of orphan Symantec, Norton &c. entries, re-booted and re-installed everything. It's now working. I haven't a clue as to what stopped the phishing toolbar from working other than possibility that a registry entry was altered by something else

  sunny staines 11:01 29 Jan 2008

glad to see your back on track.

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