Norton Ghost prevents restart after error

  Tony 16:36 26 Oct 2007
Locked

Norton Ghost clone disk stops restart.

A friend has tried to do a clone disk with Norton Ghost 2003. He did a couple of things wrong: no updates after installing ghost and tried to clone a 500gb drive onto a 250gb drive.
It booted into dos and started copying. It halted with an error which he did not record.

Now it will reboot into the run ghost or run windows - but neithr will work. I got him to unplug and then restart but still the same.

The suggestions on the NOrton site lost him completely. How can we get it back please?

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