Norton Disk Doctor 2005

  Creative Accountant 20:56 30 Dec 2004
Locked

In trying to use this I get a message telling me : "Norton Disk Doctor is unable to obtain the physical disk characteristics of hard disk "x" and is unable to test the partition information on the drive".

It does this for each drive I have (internal/external).

Is there a workaround for this, or should I dump Norton & try another program?

TIA

Paul

  CHAIRLEG 22:57 30 Dec 2004

Does it ask if you would like to schedule a repair if it does click yes and it will run the next time you boot up hopefully.Just noticed you have 2005 i have 2003 but worth a try.

  woodchip 23:01 30 Dec 2004

It depends on what version of Disc Doctor and What File system are, if you get it wrong you will have unworkable PC

  woodchip 23:03 30 Dec 2004

If as it say's in the Thread title 2005 it should work with any

  ACOLYTE 23:07 30 Dec 2004

There may be a program on the Hard disk makers site that will check the disk,most have them.

  woodchip 23:11 30 Dec 2004

The Disc may have Drive Overlay software on it, if so Norton will not read it as it is propriety software to overcome BIOS that does not recognize big disc's but a lot use it just to setup a disc for ease

  GaT7 23:16 30 Dec 2004

Just did a search for you on the Symantec knowledgebase (click here) & these relate to your problem click here (NSW2003 is mentioned but probably relates to your problem) & click here. HTH, G

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