I have Norton Antivirus 2000 and recently updated Live Update to version 6. Initially it didn't list the Norton Products and therefore didn't update. I found the solution on their knowledge base and now the list is correct. But it still doesn't update the definitions when I know there are new definitions available. I can't find anything relevant in the knowledge base. Has anyone had similar probs and knows the way round this?
Took your advice matt1234 and downloaded AVG. Up and running in no time. Still a bit frustrated that I had to shelve a good peice of software just because the new version of live update didn't seem to support it. Oh well!
I use Norton Anti Virus 2002 and recently there was an issue with Live Update in that the update disabled the facility until the computer was switched off and rebooted. A patch was released to sort it out. I otherwise have no problems with the program at all. I usually shut down over night and reboot next day.
Thanks seekit but I've already been there, and the subscription is up to date. The problem isn't about Automatic Update, which is canute44's link. Live Update activates and lists all my Norton Products, goes on line and links to the site and then tells me that everything is up to date when I know that it isn't!! Norton2000 and Virus definitions are listed in its products list along with itself 'Live Update'. I can't find anything in the knowledge base that fits this error.