I have Norton AntiVirus 2003 which, due to its age, does not come with any technical support. On attempting to update virus definitions I am receiving the following error message 'LU1875, update failed during preprocessing welcome text phase'. I have been to the Symantec site but have had no joy resolving this. Anyone got any suggestions? Concerned that my virus definitions are not up to date, Thank you.
Unsupported AV progs are near useless even with up to date signatures, as they haven't received the necessary technical revisions to deal with the newer Virus threats. I concur with Jackcoms, dump 2003 ASAP and replace with something up to date, avast! is as good a choice as any.