1 Although a scanning box shows when sending emails I have never seen a scanning box on receiving emails. Is this normal?
2 When doing a system scan with NAV2002 the heading on the box says "scanning for viruses". Now I have NAV 2004 it says "scanning for threats". NAV 2004 has extra protection against threats so when it scans is it scanning for both threats and viruses?
PSF - Oops I have sent you an email instead of responding here - sorry. But for the benefit of others I will repeat it by saying that all I ever see in the system tray when receiving email is a white envelope with a blue arrow moving. The envelope closes when all emails are received. Is this the scanning you referred to or do you see a Norton scanning icon?
You will only see the envelope in the system tray as the e-mails come in. If a virus is detected a window will open to warn you. The default setting removes the virus and then adds a note to the e-mail telling you it has removed the infected attachment.