norton anti virus 2003 problem

  dek26 12:00 10 Jul 2003

i have downloaded norton anti virus 2003 and have got it running but there is 1 thing that is not its the email scanning there is a red cross next 2 it and the word error as well how do fix that, and also in the options it wont let me check the box 4 msn messenger so it will scan for virus' when someone sends me something any1 have any ideas i would like 2 know.

  expertec 13:36 10 Jul 2003

I'm not sure what you can do about the e-mail scanning, is there any error message if you click on this red cross?

NAV 2003 only supports MSN Messenger 4.6 & 4.7 (see click here ) but it will scan any files as they are downloaded.

  Philip2 16:31 10 Jul 2003

Have you uninstalled any other Norton software?
do you get an error showing??

  dek26 18:01 10 Jul 2003

i have norton utilities as well and i have msn messenger 6 and no there is no message when i click the error just tells me wot email scanning is and wot it does thats all.

  Philip2 20:12 10 Jul 2003

Try uninstalling all your Norton software boot up and do a search delete all Norton files then do search for symantec if found delete them boot up and reinstall i know it is pain but something sounds corrupted in the Norton files.

  dek26 20:22 10 Jul 2003

ok i will do that and let u know how i got on thanks 4 the advise

  dek26 22:22 10 Jul 2003

ok i have done what u suggested and its still the same i guess im not gonna getit fixed so thanks all 4 ur help.

  BillEmm 22:35 10 Jul 2003

Symantec have a very good team of very knowledgeable people on their Norton products.

They have never failed me yet.

You can get to them via the Symantec site.

  dek26 22:47 10 Jul 2003

no downloaded them from imesh

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