norton 360v3 and ie8

  simonsup 09:07 08 May 2009
Locked

hi not sure what the problem is but anyway i recently upgraded from norton 360v2 to v3 and upgraded from ie7 to ie8 without any problems.
But now corel paint shop pro x will not open,
i tried uninstalling and reinstalling psp x without success, i am running vista home 32bit.
Any idears peeps?

  brundle 12:35 08 May 2009

From Experts Exchange - click here

You need to scroll to the very bottom of the page to see the post, past all the banner boxes.


"I have resolved the problem on my own. The problem is with Norton 360 v. 3.

Norton is currently working on a patch. For now, the workaround is as follows:

Start > Run > Cmd
>cd "\Program Files\Norton 360\Engine\3.0.0.135" (use the quotes)
>regsvr32 /u buShell.dll

You should then see a message saying that the module is unregistered. This disables the Backup Program in Norton 360.

Paint Shop Pro should now launch as normal."

  brundle 12:36 08 May 2009

And here at Norton's own forum; click here

  simonsup 14:38 08 May 2009

thanks 360 v2 going back on untill a fix arrives :)

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