Norton 360 liveupdate problem

  Tina Marina 00:13 23 Sep 2009

I had the same problem as the person in the other forum subject about the Norton 360 live update. I have lost the use of my cd drive.

I looked at the Microsoft solution but I have no lower filters, just upper filters in my registry. I am on Windows XP. If I delete the upper filters, do you think that will still fix the problem?

  Tina Marina 18:08 23 Sep 2009

I was clicking on the wrong Registry file. Found the upper and lower filters, deleted them and now it is fixed. Have a call into Norton to report this issue. It's a biggie. I actually received a new CD drive from Lenovo because of this.

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