None Spam mails

  Barnsley 2011 12:45 19 Feb 2011
Locked

Some emails that come into the INBOX are not complete and do not have graphics.
On opening some emails in my Inbox, it tells me that THE WEB PAGE CANNOT BE FOUND.
Some emails are going straight into the DELETED ITEMS BOX and are not SPAM. Some of them can be opened by clicking on to the LINK but others will not open.
I have also had (Your email programme does not support HTML), which I do not understand.
I telephoned my server and was advised to contact a PC Technician as I may have a VIRUS.

Can anyone please help me.
BB

  MAJ 18:53 19 Feb 2011

1. "Some emails that come into the INBOX are not complete and do not have graphics."

2. "I have also had (Your email programme does not support HTML), which I do not understand."

It's likely that your email program is set to receive 'plain text' email only. Which version of Windows are you using and which email program are you using?

3. "I telephoned my server and was advised to contact a PC Technician as I may have a VIRUS."

That's possible, have you done any anti-virus and/or anti-spyware scans?

  Barnsley 2011 20:54 19 Feb 2011

I am useing XP Home and Outlook Express. No scans done as I have Kaspersky Antivirus Security and I hoped this would prevent any virus activity

  Barnsley 2011 13:26 28 Feb 2011

Thanks for your help MAJ. I have been away for a week and left my PC with a Technician who has now solved my problems.

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