None of my usb ports seem to be working

  Halmer 08:00 18 Apr 2009

My HP printer failed to work last night.

I have had a look this morning and worked out that none of my usb ports seem to be responding at all.

I have an XP PC. I'm not sure when this happened because I don't use the printer too often. The only thing that I recall doing recently is installing XP SP3 and some critical updates.

I have tried system restore without success.

There are no yellow exclamation marks in device manager.

Thanks for any help.


  Technotiger 09:17 18 Apr 2009

Go into device manager and expand the USB section. Un-install ALL USB items listed. Re-start your computer and the ports should all be working again.

  Halmer 09:29 18 Apr 2009

I've tried that without success.


  Technotiger 09:35 18 Apr 2009

Hmm that's unusual. Have you tried a System restore back to yesterday, or the day before, when they were working?

  smoking44 10:16 18 Apr 2009

A friend of mine had the same problem a few weeks ago. Tried re-install drivers, system restore all to no success. A good test of the usb is to plug in a usb mouse/or simalar that has a light. Turn of pc but leave power plug on, if usb's are working then power/light would show if not then like my friend the usb's are blown (it happens). If in doubt you can do a OS re-install (format drive) but if still no usb's then as above (blown). My friend took his pc to a shop when it was confirmed the usbs had blown, solution was to have a usb card installed.

  Halmer 11:12 18 Apr 2009

to no avail.

Looks like I will have to consider a recovery.

My lad needs to print his homework off so I tried to get the HP printer to work through the network router. For some reason it doesn't work and the network connection is not recognised by the printer.

I've started a data backup anyway regardless as this is worthwhile.

I attached my old modem to the front usb and get nothing light wise.

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