Non recognition of external hard drive

  willthetrain 11:56 11 Mar 2008

I have an external hard drive which my laptop and any other computer will not assign a volume letter to,although the presence and capacity of the drive is acknowledged in the hardware list.Can someone please tell me how to do this manually,as I am unable to use the drive.
I am runnning Vista Ultimate on a HP Laptop,and am not that technically minded.

  Fruit Bat /\0/\ 16:04 11 Mar 2008

To access Disk Management, right click on My Computer, and select Manage from the context menu – this will open the Computer Management console (alternatively, Disk Management may be accessed from Control Panel> Administrative Tools> Computer Management).

From the Computer Management console, click on Disk Management which is located under the Storage section in the left hand pane.

Can you see your external drive in disk management?

You should be able to right click and select format.

Once formatted the drive should apper in My computer.

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