Non burning Burner

  ian-206235 19:03 22 Dec 2004

I have just purchased a new pc,but the burner wont recognise a disc as being blank ,both cd and dvd. Anyone got any ideas ,the shop i bought this from is a good bit away from me so rather not go up there. Thank ypu

  JIM 19:32 22 Dec 2004

What burning software are you using and poss the make/type of drive installed in your system may help.Take it your running winxp as your OS.

  ian-206235 19:42 22 Dec 2004

Using nero ultra with xp home edition,its a philips dvd burner (dual layer)

  JIM 20:10 22 Dec 2004

If not already done make sure you have the latest updates for Nero software.(to cover the type/make of burner you have)

Try a differnt brand of "media disk" in the drive first, to see if anything changes.

Take it you can play audio cd's with no problem.

You may have an optical lens problem with the new philips dvd burner.(Duff)That can happen.

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