Nokia Asha 530 phone

  bramblebeach 08:47 07 Feb 2015

Recently purchased Nokia Asha 530 phone. Despite having home wi-fi, keep getting messages saying there is no connectivity or wi-fi and therefore cannot download apps or anything else it seems. Any ideas what is wrong?

  rdave13 09:58 07 Feb 2015

Have you switched WiFi on? Once it finds your connection you will need to type in your security key.

  bramblebeach 10:07 07 Feb 2015

Have switched on wi-fi: what is the security Key

  rdave13 10:24 07 Feb 2015

It could be on a sticker on your router or with the information you got from your ISP.

  bramblebeach 11:19 07 Feb 2015

Tried all 3 numbers on the back of my BT Home Hub 2.0 (including Wireless Key number) Zilch

  rdave13 11:49 07 Feb 2015

Its the wireless key you need. Check that you use upper case / lower case and don't mix your zeros and noughts etc. Copy exactly as is.

  bramblebeach 11:47 08 Feb 2015

Typed in wireless key. Although it shows my BT Home Hub2 is connected, * am still getting message that there is no no connectivity or wi-fi. Puzzling.*

  rdave13 11:53 08 Feb 2015

Try rebooting the hub. Switch it off for a minute then switch back on and let it settle.

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