No Webcam hardware?

  Squabbler 20:41 28 Jan 2008
Locked

Hello,
Ive got a laptop and for some reason when i click on the webcam it says sorry you have no video capture hardware??
What does this mean?
im not very good with computers and duno what this means but want to get the webcam on.
can anyone help??
thanks

  Jak_1 20:45 28 Jan 2008

More info required, os, is the webcam built in or usb? If usb, have you installed the camera software?

  Squabbler 20:50 28 Jan 2008

laptops band new, camera is built in, so no software came with it, that i know of. need anymore info? i duno wot OS means?

  Technotiger 21:15 28 Jan 2008

OS = Operating System ... ie Windows XP or Vista?

  Technotiger 21:17 28 Jan 2008

Look for Windows Movie Player - Start>All Programs>Windows Movie Player .......... this has Capture etc in it, so it should find your camera.

  Technotiger 21:18 28 Jan 2008

Or MSN Messenger, or Skype - both of these would find your camera. click here

  Squabbler 21:20 28 Jan 2008

its windows vista, and i dont understand what you mean a bout the windows movie player things? wot do u want me to do?

  Technotiger 21:20 28 Jan 2008

What is the make and model of the laptop?

  Technotiger 21:23 28 Jan 2008

Windows Movie Player is called Windows Media Player in Vista.

  Squabbler 21:27 28 Jan 2008

its an msi er710

  Technotiger 21:36 28 Jan 2008

Hmm, nice Notebook. The Video Hardware is, of course, the built-in 1.3Meg Camera. So there must surely be software to go with the camera. What about your User Manual (probably on CD)?

If it is not working, I would advise you to return it and ask for an explanation or replacement Notebook.

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