no video on webchat

  vally 11:07 07 Jun 2009
Locked

I regularly videocall friends but can't get video from one of them, he is using vista with a lifecam3000-same as mine-he can hear and see me and I can hear him but not see him-using skype or msn-I have checked his settings and all looks ok so for some reason his video just won't transmit and his broadband speeds are similar to mine as well
cant think what else to do so can anyone help with some ideas please

  Stuartli 11:10 07 Jun 2009

Have you checked out the Skype video calls Help?

click here;jsessionid=FC7A9A8233D148B413926D6BBBFE987E?frompage=category

  Stuartli 11:10 07 Jun 2009

TinyURL form:

click here

  vally 11:18 07 Jun 2009

have sent him the link but he's a bit of a novice so will have to wait till I can get myself in front of his pc again

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