Before you start to mess around with your PC. Get your relative to try the link she sent you. The problem might be with the link. I just clicked on it and it shows an exclamation mark and says...
"The URL contained a malformed video ID"
Galaxy Note 8 vs iPhone X
Graphic tees: 14 best websites to find your next T-shirt
How to update iOS on iPhone or iPad
Les meilleures applications pour enfants 2017