no sound acer laptop

  conrail 12:31 05 Jan 2009
Locked

acer laptop usins xp pro sp3, no sound, sound options greyed out, have done a search on thid forum and tried various remedies, in device manager right clicked each sound option and properties, only one not greyed out is Crystal WDM AC'97 Driver for ICH4 and this is enabled, what am I doing wrong, please help

  damen1786 12:47 05 Jan 2009

ive had problems before with the sound card drivers on laptops i always needed the ac97 driver but looks like u have that? im not 100% sure but u may need a codec pack, my mum has the acer laptop and i seem to remember downloading the k-lite codec pack. worked for me, wait for someone else to reply though cos im not too sure!

  conrail 15:29 05 Jan 2009

thanks damen1786 but that did not work

  damen1786 15:40 05 Jan 2009

ok sorry, might sound simple but have u made sure the sound slider in both the task bar and in WMP or whatever application your using, is turned fully up? the acer laptops seem to have a very low sound output to begin with!

  conrail 16:08 05 Jan 2009

thanks damen1786, have sorted it, went into control panel\administrative tools\services\windows audio - set startup type to automatic and status to started and now works fine, I appreciate your help and advice, thanks

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