NO shutdown

  robybaggio 14:55 28 Dec 2003
Locked

I have recently got a new pc, 2.4 mhz, windows XP, 128 ram.
After a few days, I now have a problem with shut down. After start menu i press for shut down ,it then gives me 3 options (standby, restart, shut down) at this point after i have pressed on shutdown, this window disappears.Whats going on ?
Please can somebody shut down this pc.

  theone 16:18 28 Dec 2003

try here click here;en-us;320008&Product=winxp

and here click here;en-us;315664&Product=winxp

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