XP HOME, Office 2003. This PC is primarily used for internet access, particularly emails. Occasionally Microsoft Word and QuarkXpress 5.0 are used and printed output produced from those two applications on an Epson D120 inkjet printer. From a few days ago, neither Word nor Quark will produce any print output. The program print commands behave normally and the printer messages are normal. The printer gives every appearance and sound of producing print,line by line and page by page, but all pages are blank. Printer settings are unchanged. However the printer continues to produce print output without any problem using right click, and print on emails,and the same for any stand alone file such as an image file. I uninstalled and reinstalled the printer, but to no effect. Neither Word nor Quark will produce any print. The printer will only print via right click and print etc. Can anyone advise where the fault probably lies please?
Driver, plus any other accessories. Shut down the machine. Restart Ensure the machine is Offline[disconnect the connection] Disable any Anti virus Insert the CD Follow instructions EXACTLY Select only the driver in this instance When complete - re boot.
Whilst all that is going on Set the printer to exchange cartridges and remove and reset them Tell us what happens
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