No mouse detected in Windows 98

  John-241827 23:03 14 Apr 2003
Locked

Can anyone help please?
When I start my computer it says there is no mouse detected on the PS/2 port. I have tried two other mice which I know to be working and still no mouse detected. I have even tried a serial mouse which I also know is working, but still no detection. Any ideas?

  AndySD 23:59 14 Apr 2003

Try restoring the registry to a previous date.

Start your computer, press and hold CTRL of tap on F8, and then choose Safe Mode Command Prompt Only from the Windows 98 Startup menu.


At the C: prompt, type

scanreg /restore

and then press ENTER.

Select the previous registry you want to restore, and then press ENTER.


When you receive notification that you restored a properly working registry, press ENTER to restart your computer.

  John-241827 17:35 15 Apr 2003

Thanks Andy,
I tried what you said but it didn't work. I've now gone as far as reformatting and reinstalling Windows, but still no mouse support. I think now it's a fault on the motherboard. Maybe time for a whole new computer. It's a couple of years old now anyway.

  eccomputers 20:48 15 Apr 2003

Is there anything in your bios to turn on ps/2 mouse support?

  Rtus 21:07 15 Apr 2003

Have you added a modem /Or been into the Bios/Moved any expansion cards about ? prior to noticing the mouse problem ?

  John-241827 23:12 15 Apr 2003

I've looked through the Bios eccomputers, but can't see anything for turning on or off the mouse. I have not added anything new Rtus, nor moved any expansion cards.
Thank you both for offering your suggestions.

  Rtus 23:44 15 Apr 2003

Go to your Settings >control panel>System>device manager see if mouse is listed view its properties and check its not disabled there.

  John-241827 23:47 15 Apr 2003

A good idea Rtus thanks. I'll try it and let you know.

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