No internet connection - windows 7

  dfb70uk 12:41 18 Apr 2014

I've installed windows 7, and downloaded all of the microsoft updates. Then I downloaded the antivirus and firewall and firefox, but now though I can still get windows updates, when I try to access the internet via firefox or internet explorer it says it has been disconnected!I have disabled the firewall now and that didn't seem to help either.

Can anyone help?

Regards, Dave

  northumbria61 12:48 18 Apr 2014

Try right click on Network Icon on taskbar next to clock - Select Troubleshoot Problems

  dfb70uk 12:57 18 Apr 2014

troubleshooter says that I can access some websites, which is untrue so I typed in an example of a specific web address and it says it doesn't know

  Woolwell 15:58 18 Apr 2014

Probably silly question but has IE accidentally been ticked to work offline only?

  dfb70uk 21:19 18 Apr 2014

Fixed it with System Resore was the uselss Xp Mode. Withthis you need a separate anti virus and Microsft is no supporting anyway as Xp 8.04 2014 WAS THE DEATH NELL. Regards and thanks you got my brain working. Dave

  rdave13 21:41 18 Apr 2014

Not clear on your result. Having a restore point is unusual in a fresh install of another OS.

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