no internet connection

  carnoustiejim 18:58 09 Aug 2010
Locked

hi switched on pc but cant get on the internet (internet explorer cant display the webpage) my wifes laptop is connected okay
checked network connections there are 3
1. local area connection network cable unplugged
2. local area connection 2 network cable unplugged
3. 1934 connection connected
switched router of and changed the cables on pc
still no connection
can you help me thanks kirriejim.
on wifes laptop her email is
patriciachristie@talktalk.net
winxp home, router netgear dg834gv3.

  rawprawn 19:35 09 Aug 2010

Not a good idea to put your wife's email address on a forum post.
Check that the ethernet card is properly seated

  rdave13 19:36 09 Aug 2010

Have a look in device manager to see if your lan card is working.

  carnoustiejim 19:50 09 Aug 2010

hi rawprawn and rdave13 thanks alls well in device manager im a novice how do i check the ethernet card thanks again kirriejim

never thought about email address

  john bunyan 20:57 09 Aug 2010

Have a look here - hope this does not apply to you. Have you checked the router settings?

click here

  rawprawn 07:15 10 Aug 2010

If all is well in Device manager there is no need to check the ethernet card.
I don't know if it will work, but in Device Manager Right Click on it, and select Uninstall Driver then Reboot.It should reload the drivers when it starts.
It's worth a try.

  mgmcc 07:57 10 Aug 2010

From your original posting, you have *two* network adapters installed. (Ignore the 1394 connection as that's Firewire.) Have you tried connecting with each of the adapters, because it is unlikely that both would have failed simultaneously.

Are you actually in Carnoustie or Kirriemuir, because I will be in Carnoustie this afternoon and could have looked in to help?

  carnoustiejim 14:01 11 Aug 2010

hi guys problem fixed
it wasnt the router as i first thought it was my home plug it had died never thought to check home plugs thanks to all for your input
thanks to mgmcc for offer to look in and have a look
by the way i live in carnoustie

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