No internet connection

  dogbreath1 17:47 30 Mar 2005
Locked

A friend is having trouble connecting to the internet. Win 98/Virgin ISP/dialup/IE default. I've checked Internet Connections in Control Panel and the settings are as they always have been. Launching virgin.net results in a hang. Launching virgin.mail results in a freeze. Launching Internet Explorer and Outlook Express directly gives similar results. I.e. no dialup dialogue box and a hang or freeze. Could it be due to a corrupted IE or OE? Is it possible to repair these using the Windows CD? Incidentally, Firefox won't fire up either. Any ideas on troubleshooting the problem would be very welcome.

  Fruit Bat /\0/\ 17:56 30 Mar 2005

Could it be due to a corrupted IE or OE? Is it possible to repair these using the Windows CD?

Repair Internet Explorer explanation
click here

In XP tpye sfc /scannow in run box with XP CD in drive

  dogbreath1 18:13 30 Mar 2005

Thanks Fruit Bat /\0/\. Will try (IE repair) tomorrow if Winsockfix gives no joy (per VoG™). The OS is Win 98 though, not XP.

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