no ink levels on screen

  crisp1 20:50 03 Jun 2003
Locked

using a epson c42ux printer with epson compatable ink cartrige (chipped). been in to printer properties tried everything,still unable to get ink levels up. any ideas.

  mikef™ 21:13 03 Jun 2003

You probably have to load the status monitor 3 this should be on the disc or you can download the appropriate one, depending on your OS, from the epson site. click here I've posted the direct addresss but these don't always work on the epson site if it hasn't choose download libary and then your printer and OS.

  gourdis 07:20 04 Jun 2003

i had the same problem, reloaded the software and all well.

  Eagie 07:43 04 Jun 2003

Maybe it is something to do with the connection. I have an Epson networked at work and when I am not on the computer it is directly connected to I can't see the ink levels as two way communication isn't possible. Maybe your prob is on a similar line - check the cable.

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