"No Dial Tone" on Pay as you go

  questions4u 20:49 25 Apr 2008

My mothers pc has ben accessing the internet via a dial-up modem with BTfor some time. Recently It will not connect and it says "no dial tone". I have plugged a phone into the phone extention and the dial tone is fine. I have also waded through all the modem settings and trouble shooting options and everything appears fine. Any ideas before I attempt to replace the modem card (Sitecom 56K PCI modem)?

  Fried~Chips 21:06 25 Apr 2008

or damaged winSok. Which windows is your mum using ?

  woodchip 21:18 25 Apr 2008

First try a new cable second delete old account and recreate a new one using same user phone number and password

  ronalddonald 21:23 25 Apr 2008

Try also to reinstall the software bt dial up. I use to get this prob aol. Try restarting your computer.

  questions4u 21:32 25 Apr 2008

Thanks for the ideas

ps She is running XP professional - not sure what winsok is ands how would I tell a damaged one?

  Technotiger 21:37 25 Apr 2008

A few fixes from Google ... click here

  Switcher 21:37 25 Apr 2008

Make sure neither 1471 nor 1571 is enabled. If modem is talking to PC then it is likely to be cable.

  questions4u 21:42 25 Apr 2008

Thanks - there's plenty there for me to try when I next visit!

  Fried~Chips 18:16 26 Apr 2008


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