no device manager

  lakeman 16:32 13 Nov 2009

hi all, im running xp home , norton installed, i went to use my printer and got "printer cannot communicate with pc" so i checked a few things and finally got amessage saying the printer was in the wrong port"lpt1" , its a usb printer so i went to device manager to see if i could do anything in there and its gone, device manager box opens but list of devices, just blank. thinking ive got a bug of some description , norton doesnt find anything neither superantispyware,how do i repopulate the device manager, thankyou

  Sea Urchin 16:38 13 Nov 2009
  johndrew 16:38 13 Nov 2009

I suggest the first thing to try is a complete re-boot. If you still have a problem disconnect all peripherals (not mouse or keyboard) and try another re-boot.

If that fails you may have a damaged file and need to run sfc /scannow you will need your XP CD. click here for full details on how to use it.

  woodchip 16:39 13 Nov 2009

try disabling norton

  lakeman 16:42 13 Nov 2009

thanks i will try those and report back

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