i have an aging mesh 550 athlon system and tried to update cd rw driver from philips via internet. during install the systom locked, on reboot there are no cd roms in "system". have tried add new hardware but windows did not find any. tried to reboot with mesh startup floppy, when aked to start with cd rom support it tries to find cd rom searches for them and then says cannot find any cd on the system installation cancelled. contacted mesh tech support and was told they could not help as its a software problem. contacted mesh software support (£1.00 a minute) and after 20 mins of being sent round and round iwas told i needed to reinstall motherboard drivers, but they are on cd and i have no cd rom !!!! can anyone help ?
okay now, In BIOS the first menu item on that list is what im talking about. and in there should be labeled all your drives that are recognised on which IDE channel. I.e. mine says Harddrive Maxtor is on Primary IDE as a Master, DVD RW on secondary IDE as Master and DVD ROM on secondary IDE as a slave. Then a floppy drive. See if the drive your looking for is recognised in BIOS, if not then it may be hardware fault? I.E. cables not plugged in properly, jumpers set incorrectly etc.
Thanks for the pointer - have checked in SETUP - first item is CMOS - IDE Primary Master 18043MB - but NONE is listed for primary slave, secondary master, and secondary slave. Cables and jumpers have not been touched. Mechanically the drives are operating (ie when you press the button the drawers open!) but the system just isn't recognising that they exist
CD and DVD drives were lost when updating drivers from the internet.