no audio or sounds

  norm. 15:52 07 Jan 2003
  norm. 15:52 07 Jan 2003

home built computer GA7-VRXP board XP2000+ chip
creative S/B 4.1 I could get no sound from onboard so fitted a card but still silent the
on board chip & ports were disabled system
devices ok all the audio devices, the recording
and playback show wave forms when played
directx says failure @step 19 error oxoooooooo
I have tryed everything but no sound please help
thank you.

  woodchip 15:56 07 Jan 2003

Have a look in Device Manager for conflicts under sound

  jazzypop 16:12 07 Jan 2003

This sounds(!) to me like a driver error.

Try uninstalling all Creative software, and remove the card in Device Manager.

Power off, remove the card, power back on. Check if you now have sound (from the on-board sound - I realise you say that you have disabled it, but just in case).

Then refit the card. When prompted, install only the minimum Creative files - do not install the myriad of other programs on the CD.

Finally, check the Creative website for updated drivers.

Incidentally, a full error 19 message should be "Failure at Step 19 (User verification of
software):HRESULT=0x0000000(unknown error)"

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