No Access To Registry Key

  dogbreath1 14:53 05 Apr 2008

Have just tried installing Windows Live Mail (WLM) on an XP (fully updated) machine.

It wouldn't install giving the error message, 'HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\Feature Control\FEATURE_RESTRICT_FILEDOWNLOAD Verify that you have access rights to that key...

The account being used to install WLM does have administrator rights, but I decided to have a look at the registry key concerned.

Navigating to it resulted in the message, 'Cannot open FEATURE_RESTRICT_FILEDOWNLOAD: Error while opening key.

So, I thought I'd check the permissions for the key, resulting in, 'You do not have permission to view the current permission settings for FEATURE_RESTRICT_FILEDOWNLOAD, but you can make permission changes.

Following that route and trying to set permission to allow the adninistrator to edit the key resulted in, 'Unable to save permissions on FEATURE_RESTRICT_FILEDOWNLOAD. Access is denied.

Any ideas please on how to proceed?



  Ditch999 15:11 05 Apr 2008

Run a virus scan, preferably in Safe Mode along with malware scans.

  dogbreath1 17:41 05 Apr 2008

Thanks for the response.

Knowing what the machine is used for makes me very reluctant to accept that malware might be at play here.

However, I've run Avast v8 in Safe Mode and it found nothing untoward.

Any more ideas please?


  brundle 17:45 05 Apr 2008

Keep going back up the registry key tree until you find out where the blocked permissions take effect?

  dogbreath1 18:36 05 Apr 2008

Cheers. I'll do that. Will post back.

  dogbreath1 12:53 06 Apr 2008

Have now discovered that the blocked permission is AT that key. Adjacent keys are mainly possible to access and edit.

  dogbreath1 13:57 06 Apr 2008

Solved. Had to take 'ownership' of the offending registry key before I could edit 'permissions'.

click here

Windows Live Mail now installed and working.

Thanks for your responses.



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