When trying to load NIS 2003 from the start menu or destop it won't load. It also doesn't load as a startup item in the taskbar. It is configured to in msconfig, but refuses to. The comp has been restarted but that doesn't seem to help. My web search and a program called smiliey central for msn messenger has recentley been downloaded and installed, would this have anything to do with it? Regards, Rhuddlan.
Sorry but I thought I had provided enough details there. The OS is windows xp home. This problem has only been occuring since msn 6.2 was installed, it works fine with 6.1. MSN 6.2 won't load either, saying in the troublshooter that NIS 2003 is stopping it from loading.
It could be something corrupt in NIS 2003. Smiley Central is spyware that could be interfering with it. Did you read the terms and conditions from Smiley Central. :-(
You could un-install Smiley Central, Un-install NIS 2003 search your hard drive for Symantec files, delete all of them and then re-install NIS 2003. Do all your updates and it will be a fresh start for NIS 2003.
Thanks for the help, I have already uninstalled NIS 2003, it has been reinstalled and still isn't loading. MSN Messenger 6.1 has now been installed instead of 6.2, this still doesn't seem to be working, nor does msn explorer. And no i didn't read the terms and conditions for smiliey central, I have uninstalled that now, spybot found fun web products from smiley central, so I will scan my system again and install spywareblaster, I will post back with any devolpments, regards, Rhuddlan.
When you re-installed NIS2003 if you do not remove all the Symantec files the configuration settings are not removed, and so the installation will still have problems. I found that is the best way to re-install NIS 2002/3/4
I have now installed Zone alarm 5.0 and AVG 6.0, uninstalled NIS 2003 and installed msn messenger 6.2. The new firewall and antivirus software works fine and is up to date, but now msn messenger 6.2 won't sign in, it loads and when signing in a message appears saying that the user name or password is incorrect, but it isn't. And when attempting to check my hotmail e mails through msn explorer, it says signing in but then goes through 5 attempts of signing in and gives up, any ideas to why msn explorer and messenger are behaving like this? Regards, Rhuddlan.