I've just install XP Pro onto my wife's PC - I'm still with 98SE for the present - and have a few niggles to resolve. First one only in this thread. Although the broadband works well in every other respect, when ever I try to log onto her Hotmail account - and we have the same problem with Yahoo mail - we get the standard 'unable to connect' screen. The pop e-mail account works fine through both IE and OE. I suspect that there's a security setting that needs to be corrected, but everything I've tried comes straight back to the same dead end.
Incidentally, I've tried the same access on my own (98SE) PC with no trouble, so the problem is clearly with the new OS PC.
Thanks for your suggestions. I have reduced all the security settings to either enable or ask, but this has made no difference. Also, although there is a firewll installed, it is not on at present. However, there is another, possibly linked problem. We have Norton Systemworks and when we run LiveUpdate one program - Common Client Updates - always fails to install. Also, we cannot enable e-mail scanning - hte enable button does not work. Is there a link?
By the way, I was wrong about Yahoo mail - that works - the one the does not work is Google G-mail. Also her office web mail does not work. They all give the same report - The page cannot be displayed.